“Ultimately, our service is about advocacy,” says CEO Juan Alvarez; “hence the strong opinions—we are not a reviews website—this is about people who feel strongly and want to get their point across. We group similar opinions so we all have a stronger voice.”
For each topic, you can see a list of recent Tweets and opinions, and what percentage are positive or negative. For instance, 93 percent of people love Netflix, but only 47 percent love the iPad. Like all sentiment analysis engines, this one isn’t always accurate, but it is consistent and should improve over time.
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Authors: Erick Schonfeld