One of the things the world will miss most about Steve Jobs, now that he’s officially retired for a second time as Apple’s CEO, is his mouth.
Jobs is a master of hype, hyperbole and the catchy phrase — and his cocky performances, while clad always in jeans and turtleneck, were as entertaining as the products he was shucking.
Here’s a selection of some of the most entertaining things the man has said, organized by topic: innovation and design, fixing Apple, his greatest sales pitches, life’s lessons, taking the fight to the enemy and Pixar.
On Android vs. iOS
“It is worthwhile to remember that open systems don’t always win. Open versus closed is a smokescreen. Google likes to characterize Android as open and iOS as closed. We think this is disingenuous.”
— In October 2010, talking to analysts about the challenge from Google’s Android, which Apple perceived as a stab in the back by Google’s then-CEO Eric Schmidt — a member of Apple’s board of directors. Hark Oct. 18, 2010.
“Don’t be evil is a load of crap.”
— In January 2010 townhall with Apple employees, Jobs tore into Google for getting into the smartphone business, saying Google got into smartphones, and Apple didn’t get into search. Wired Jan. 30, 2010.
“What about 2011? Is it going to be the year of the copycats?”
— In March 2011, Jobs’ last public appearance, showing off the iPad 2, Jobs swiped at the rest of the computer industry’s attempts to create a tablet in the model of the iPad. The New York Times March 2, 2011.
On Apple’s iPhone Success
“Well, let me say something about Apple. We didn’t want to get into any business where we didn’t own or control the primary tech, because if you don’t the people who do own it will beat you. Our big insight about 8 years ago was that it was going to shift from big displays or optical pickup heads, or radios being the most important component, we thought it was going to be software. And we’re pretty good at making software, we showed that in the iPod… other people are good at it too, like Palm, but we brought great software to the smartphone space.”
— In July 2010, at a press conference called to discuss AntennaGate. Endgadget July 16, 2010.
On Innovation and Design
“Do we have what it takes to establish a third category of products? The bar is pretty high. It has to be far better at doing some key things. We think we have the goods. Our most advanced technology in a magical and revolutionary device at an unbelievable price.”
— In January 2010, Jobs showed off the iPad to a skeptical world, sparing no hyperbole, even though tablet computers had always been flops in the sales department for other companies. Wired.com January 27, 2010.
“So we try to pick things that are in their spring, So we have a history of doing that, we went from the 5-inch floppy disk to the 3.5 inch with the Mac and sometimes when we get rid of things like the floppy disk drive on the original iMac, people call us crazy. But sometimes you have to pick the things that look like the right horses to ride going forward. And Flash looks like a technology that had its day, but is waning. And HTML5 looks like the technology that is on the ascendancy now.”
— In June 2010 at the D8 conference, Jobs elaborated on why the iPad and iPhone would never support Adobe’s Flash. Youtube June 1, 2010.
“It’s rare that you see an artist in his 30s or 40s able to really contribute something amazing.”
— At age 29, in Playboy, February 1985
“I’ve always wanted to own and control the primary technology in everything we do.”
— BusinessWeek Online, Oct. 12, 2004
“Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.”
— Fortune, Nov. 9, 1998
“It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.”
— BusinessWeek, May 25 1998
“It comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much.”
— BusinessWeek Online, Oct. 12, 2004
“(Miele) really thought the process through. They did such a great job designing these washers and dryers. I got more thrill out of them than I have out of any piece of high tech in years.”
— Wired magazine, February 1996
On Fixing Apple
“The products suck! There’s no sex in them anymore!”
— On Gil Amelio’s lackluster reign, in BusinessWeek, July 1997
“The cure for Apple is not cost-cutting. The cure for Apple is to innovate its way out of its current predicament.”
— Apple Confidential 2.0: The Definitive History of the World’s Most Colorful Company, by Owen W. Linzmayer
“If I were running Apple, I would milk the Macintosh for all it’s worth — and get busy on the next great thing. The PC wars are over. Done. Microsoft won a long time ago.”
— Fortune, Feb. 19, 1996
“You know, I’ve got a plan that could rescue Apple. I can’t say any more than that it’s the perfect product and the perfect strategy for Apple. But nobody there will listen to me.”
— Fortune, Sept. 18, 1995
“Apple has some tremendous assets, but I believe without some attention, the company could, could, could — I’m searching for the right word — could, could die.”
— On his return as interim CEO, in Time, Aug. 18, 1997
Coming up: His greatest sales pitches; Scully’s sins
“It wasn’t that Microsoft was so brilliant or clever in copying the Mac, it’s that the Mac was a sitting duck for 10 years. That’s Apple’s problem: Their differentiation evaporated.”
— Apple Confidential 2.0
“The desktop computer industry is dead. Innovation has virtually ceased. Microsoft dominates with very little innovation. That’s over. Apple lost. The desktop market has entered the dark ages, and it’s going to be in the dark ages for the next 10 years, or certainly for the rest of this decade.”
— Wired magazine, February 1996
“Nobody has tried to swallow us since I’ve been here. I think they are afraid how we would taste.”
— Apple shareholder meeting, April 22, 1998
Greatest Sales Lines Ever
“Do you want to spend the rest of your life selling sugared water or do you want a chance to change the world?”
— The line he used to lure John Sculley as Apple’s CEO, according to Odyssey: Pepsi to Apple, by John Sculley and John Byrne
“We made the buttons on the screen look so good you’ll want to lick them.”
— Jobs, on Mac OS X’s Aqua user interface (Fortune, Jan. 24, 2000)
“There are sneakers that cost more than an iPod.”
— On the iPod’s $300 price tag, Newsweek, Oct. 27, 2003
“It will go down in history as a turning point for the music industry. This is landmark stuff. I can’t overestimate it!”
— On the iTunes Music Store (iTMS), Fortune, May 12, 2003
“What’s new is this amazingly efficient distribution system for stolen property called the internet — and no one’s gonna shut down the internet.”
— On how he sold iTMS to the music industry, Rolling Stone, Dec. 3, 2003
“IMac is next year’s computer for $1,299, not last year’s computer for $999.”
— iMac introduction in Cupertino, Calif., May 6, 1998
“The G4 Cube is simply the coolest computer ever. An entirely new class of computer, it marries the Pentium-crushing performance of the Power Mac G4 with the miniaturization, silent operation and elegant desktop design of the iMac. It is an amazing engineering and design feat, and we’re thrilled to finally unveil it to our customers.”
— Macworld Expo, July 19, 2000
“It’ll make your jaw drop.”
— On the first NeXT Computer, in The New York Times, Nov. 8, 1989
“We believe it’s the biggest advance in animation since Walt Disney started it all with the release of Snow White 50 years ago.”
— On Toy Story, Fortune, Sept. 18, 1995
On Life’s Lessons
“It’s better to be a pirate than to join the Navy.”
— Odyssey: Pepsi to Apple
“I feel like somebody just punched me in the stomach and knocked all my wind out. I’m only 30 years old and I want to have a chance to continue creating things. I know I’ve got at least one more great computer in me. And Apple is not going to give me a chance to do that.”
— Playboy, September 1987
“I’m the only person I know that’s lost a quarter of a billion dollars in one year…. It’s very character-building.”
— Apple Confidential 2.0
“I didn’t see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.”
— Stanford University commencement address, June 12, 2005
Taking the Fight to the Enemy
“John Sculley ruined Apple and he ruined it by bringing a set of values to the top of Apple which were corrupt and corrupted some of the top people who were there, drove out some of the ones who were not corruptible, and brought in more corrupt ones and paid themselves collectively tens of millions of dollars and cared more about their own glory and wealth than they did about what built Apple in the first place — which was making great computers for people to use.”
–The Computerworld Smithsonian Awards Program oral history, April 20, 1995
“It is hard to think that a $2 billion company with 4,300-plus people couldn’t compete with six people in blue jeans.”
— On Apple’s lawsuit following his resignation to form NeXT (Newsweek, Sept. 30, 1985)
“My opinion is that the only two computer companies that are software-driven are Apple and NeXT, and I wonder about Apple.”
— Fortune, Aug. 26, 1991
“Why would I ever want to run Disney? Wouldn’t it make more sense just to sell them Pixar and retire?”
— Fortune, Feb. 23, 2004
“The subscription model of buying music is bankrupt. I think you could make available the Second Coming in a subscription model and it might not be successful.”
— Rolling Stone, Dec. 3, 2003
“The Japanese have hit the shores like dead fish. They’re just like dead fish washing up on the shores.”
— Playboy, February 1985
On Pixar
“They’re babes in the woods. I think I can help turn Alvy and Ed into businessmen.”
— On Pixar co-founders Alvy Ray Smith and Ed Catmull, in Time, Sept. 1, 1986
“If I knew in 1986 how much it was going to cost to keep Pixar going, I doubt if I would have bought the company.”
— Fortune, Sept. 18, 1995
“I think Pixar has the opportunity to be the next Disney — not replace Disney — but be the next Disney.”
— BusinessWeek, Nov. 23, 1998
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Photo: Jim Merithew/Wired.com
Previous reporting from Brian X. Chen, additional reporting from Christina Bonnington. Portions of this post were also originally published in March 2006.
Owen W. Linzmayer ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) is author of Apple Confidential 2.0: The Definitive History of the World’s Most Colorful Company (No Starch Press, 2004, ISBN 1-59327-010-0).
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