With both Apple and Verizon not mentioning any official information on the arrival of the CDMA iPhone on Verizon early next year, it is left to the analysts, media, and public to look for clues that point towards either of the companies preparing for a launch. Recently, reports have been circulating about AT&T training its staff to handle queries related to other smartphones, which they have been concentrating on lately. This also points towards the possibility of AT&T preparing itself to be less dependent on the iPhone as it might be losing it’s iPhone exclusivity.

CNET, in a recent post, reported that Verizon is also hiring call center staff “by the hundreds” through third party hiring companies such as Teleperformance and Ryla – both of which have previous experience of supporting Verizon customers. Both companies are looking for customer service representatives to field calls for a “major wireless cell phone service retailer.”

A Teleperformance call center in Augusta, Georgia is looking to double its employees “for a major wireless company that we have secured a new line of business, one of our existing clients,” according to Vice President of recruiting for Teleperformance, Marcie Ballard. Ballard did not reveal the name of the client, but it is likely to be Verizon. Apart from that, CareerBuilder too has recent postings for positions for “either a wireless, cell phone, or communications company,” with additional positions offering technical support for “personal computers and portable devices like MP3 players and smartphones.” Rumors regarding Verizon’s expansions comes at a time when rival AT&T has inched closer to the former in the race for becoming the largest wireless provider in the U.S. Verizon which currently has 93.2 million customers is not just ahead of AT&T, which boasts 92.8 million subscribers. AT&T has been growing faster, mainly because of Apple’s iPhone, thereby increasing the chances of it overtaking Verizon soon.

What do you think of the CDMA iPhone coming to Verizon? Do you think the arrival of the iPhone on Verizon will help maintain the lead over AT&T? As usual, stay tuned by following us on Twitter and/or subscribing to our RSS feed.

Source: CNet

Authors: _GadgetNews

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